Legal Notice

Updated: January 22, 2026

In this space you will find all the information relating to the legal terms and conditions that define the relationships between users and the party responsible for this website. As a user, it is important that you are aware of these terms before continuing to browse.

This website rigorously complies with Law 34/2002, of 11 July, on services of the information society and electronic commerce.

Information about the party responsible for this website

  • Company name (Owner of the website): FITIZENS S.L.
  • Tax ID (CIF): B09627944
  • Registered office: Avda. Francia 17, Esc. Izq. 8A 28916 Leganés, Madrid
  • Corporate purpose: Development and creation of software, products, and technological services for the fitness and sports sector aimed at improving athlete performance and motivation.
  • Email: info@fitizens.io
  • Registry data: Registered in the Commercial Registry of Madrid, Volume 41774, Folio 162, Sheet M-739988, 1st Registration

This website has been adapted to the requirements of the following regulations:

  • The GDPR (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons), which is the new European Union regulation that unifies the regulation of the processing of personal data in the different EU countries.
  • The LOPDGDD (Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights), which adapts and complements the GDPR within the Spanish legal system.
  • The LSSI or LSSICE (Law 34/2002, of 11 July, on Services of the Information Society and Electronic Commerce), which regulates economic transactions through electronic means, as is the case of this website.

General terms of use

These General Terms regulate the use (including mere access to the website) of the pages that make up https://fitizens.io, including the contents and services offered on them.

By accessing the website you acquire the status of user and accept that you are subject to the General Terms in force at any given time at https://fitizens.io

Purpose of this website

The website https://fitizens.io has been designed to make known and to allow public access to information, activities, and various services offered by the owner of the website.

Personal data

You can read the detailed information regarding this section in our Privacy Policy, as well as information about the use of cookies in our Cookie Policy and the full contractual terms in our Terms and Conditions.

Commitments and obligations of users

You are informed and accept that access to this website does not in any way imply the beginning of a commercial relationship with the owner of the website, and you undertake to use this website, its services, and contents without breaching current legislation, good faith, and public order.

Use of the website for illegal or harmful purposes, or that may cause any kind of problem or damage or prevent the normal functioning of the website, is prohibited.

With respect to the contents of this website, the following is prohibited:

  • Their reproduction, distribution, or modification, in whole or in part, unless with the authorization of the legitimate owner.
  • Any infringement of the rights of the owner of this website.
  • Their use for commercial or advertising purposes.

By using the website https://fitizens.io you undertake not to engage in any conduct that could damage the image, interests, and rights of the owner or of third parties, or that could damage, disable, or overload the website, preventing, in any way, its normal use.

Security measures

The personal data that you communicate to https://fitizens.io may be stored in databases, whether automated or not, the ownership of which corresponds exclusively to FITIZENS S.L., which assumes all the technical, organizational, and security measures that guarantee the confidentiality, integrity, and quality of the information contained therein in accordance with the provisions of the current data protection regulations.

Communication between the user and https://fitizens.io uses a secure channel and the data transmitted is encrypted thanks to the HTTPS protocol. Therefore, we guarantee the best possible security conditions for the confidentiality of users.

At https://fitizens.io all necessary means are put in place and appropriate security measures are adopted to detect and avoid the existence of viruses and any other type of attack. However, you must be aware that security measures of computer systems on the Internet are not entirely reliable. Therefore, at https://fitizens.io we cannot fully guarantee the absence of viruses or other elements that may cause alterations to users’ computer systems (software and hardware) or to their electronic documents and files contained therein.

Complaints and conflict resolution

If you have any complaint, claim, or incident related to the website or our services, you can write to us at info@fitizens.io and we will try to resolve it amicably and as soon as possible.

Intellectual and industrial property rights

By means of these General Terms no intellectual or industrial property rights are transferred over the website https://fitizens.io nor over any of the elements that form it.

The following are expressly prohibited (in accordance with the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law): the reproduction, transformation, distribution, public communication, making available to the public, extraction, reuse, forwarding, or use of any nature of all or part of the contents of this website, on any medium and by any technical means, without the authorization of the owner of the website. As a user you undertake to respect the Intellectual and Industrial Property rights of the owner of the website.

As a user you know and accept that the entirety of the website, containing without limitation the text, software, contents (including structure, selection, arrangement, and presentation thereof), photographs, audiovisual and graphic material, is protected by trademarks, copyrights, and other registered legitimate rights, in accordance with the international treaties to which Spain is party and other property rights and laws of Spain.

If for any reason you consider that at https://fitizens.io there has been a violation of your legitimate intellectual property rights due to the use of certain content on this website, you must notify us at: info@fitizens.io indicating:

  • Your personal data, if you are the holder of the rights that have allegedly been infringed, or those of the person who represents you in the event that the claim is made by a third party other than the holder of the rights.
  • The contents protected by intellectual property rights and their location on the website, the accreditation of the intellectual property rights indicated, and the express declaration that the interested party assumes responsibility for the truthfulness of the information provided in the notification.

The pages and articles of the website https://fitizens.io may contain links to other own websites and to content that is the property of third parties such as: information, resources, or tools.

The sole purpose of the links is to provide the user with the possibility of accessing the linked sites.

The owner of the website is not responsible, in any case, for the results that may derive for the user from access to said links.

We always link to trusted websites that we have verified and that offer maximum guarantees to users. Please, if you detect that any link on this website does not meet those parameters, let us know as soon as possible at: info@fitizens.io so that we can resolve it urgently.

The fact that linking to this website takes place does not imply that there are relationships between https://fitizens.io and the owner of the site on which the link is established, nor acceptance or approval by the owner of the website of its contents or services.

Comments policy

This website may allow comments to be made to enrich the contents and make inquiries.

Comments will not be accepted that are not related to the subject matter of this website, that include defamation, grievances, insults, personal attacks, or general disrespect towards the author or other members.

Comments containing information that is obviously misleading or false will be deleted, as will those containing personal information, such as, for example, private addresses or telephone numbers, and that violate my data protection policy.

Comments created solely for promotional purposes of a website, person, or group, and anything that may be considered spam in general, will be rejected.

Neither anonymous comments nor those made by the same person under different nicknames are allowed. Nor are those comments that try to force a debate or the taking of a position by another user.

Exclusion of warranties and liabilities

The owner of the website, as the party responsible for https://fitizens.io, does not grant any warranty nor is responsible, in any case, for damages of any nature that may arise from:

  • The lack of availability, maintenance, and effective operation of the website, or of its services and contents.
  • The existence of viruses, malware, malicious or harmful programs in the contents.
  • Illegal, negligent, fraudulent use, or use contrary to this Legal Notice.
  • The lack of legality, quality, reliability, usefulness, and availability of the services provided by third parties and made available to users on the website.
  • Damages that may arise from the illegal or improper use of this website.

Applicable law and jurisdiction

In general, the relationships between the owner of the website and the users of its telematic services, present on this website, are subject to Spanish law and jurisdiction and to Spanish courts.

Contact

Should you, as a user, have any doubts about these legal Terms or wish to make any comment about https://fitizens.io, you can write to us at: info@fitizens.io and we will respond as soon as possible.


In case of any discrepancy between this English translation and the Spanish version, the Spanish version shall prevail.