If you want to try Video Coach: Download the FITIZENS app and start with your 10 free analyses. You don’t need to contact us first. Contact here if: you have technical issues, specific questions about features, want to share detailed feedback, or collaborate with us.

For urgent technical support, write directly to support@fitizens.io - it’s the fastest channel. If the issue isn’t urgent or you want to provide additional context, use this form. Include: device (iOS/Android), app version, and clear description of the problem.

Absolutely! Your professional perspective is invaluable. Write to us if: you want to use Video Coach with your athletes, have ideas to improve technical analysis, need specific coaching features, or simply want to share your experience. We want your feedback.

First: Review the recording guides in the app (camera angle, lighting, distance). If the problem persists: Send us the video and the analysis you received. This helps us improve the AI models for that specific exercise. Every report makes us better.

We’re working on plans for teams and boxes. If you represent a group, write to us with: number of athletes, type of training you do, and specific needs. Your inquiry helps us prioritize the development of these programs.

Be specific: Explain what you need, your context (athlete, coach, developer), what you’ve tried already, and what outcome you expect. Good examples: ‘I use Video Coach for Olympic Lifts but need tempo analysis’, ‘I’m a coach with 20 athletes and want to use it with them’. Avoid: ‘I want to know more’ (try the app for free first).